Financed by: German Federal Ministry for Economic Cooperation and Development (BMZ)

Budget: 4.000.000 €

Implementation period: 1. 10. 2020 – 30. 9. 2023.

Conducted by: The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)

Beneficiary: Ministry of Public Administration and Local Self-Government, Ministry of European Integration

Partners: Public Policy Secretariat and General Secretariat of the Government

Objective: The project supports participatory and evidence-based public policy-making processes; the professionalization of the civil service system; capacity building in the application of the competency framework; and the development of instruments for human resources units. It also contributes to improvement of administrative service delivery through the development and implementation of criteria for establishment of Single administrative points at the local level, as well as through the optimization and digitalization of procedures and services. Furthermore, the project supports the fulfilment of preconditions for improved management of the EU accession process.

Cooperation with the Public Policy Secretariat (PPS):

  • The project supported PPS in various capacity-building activities for civil servants, organizational development, and the establishment of the legal framework for reform steps, focusing on public policy management and the planning system, citizen participation, and innovation in public policies;
  • Support was also provided to the implementation of e-Paper programme through contributions to the establishment of the Register of Administrative Procedures, including the analysis of 26 procedures in the fields of health and agriculture. At the level of the Autonomous Province of Vojvodina, 109 procedures were analyzed and registered, and 104 recommendations for optimization were developed. A total of 13 procedures were digitalized at the national level and at the level of the Autonomous Province of Vojvodina.
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