From today administrative procedures for citizens available in one place – at the Register of Administrative Procedures Portal

24 / 03 / 2023

As of June 2021, all administrative procedures of public administration related to business entities are available on the Register of Administrative Procedures Portal.

In addition to public administration services related to businesses, information on public administration services related to citizens is also available on the Register of Administrative Procedures Portal as of today. Register of Administrative Procedures Portal has thus become a single access point where you can find all public administration services for business entities and citizens at the central government level of the Republic of Serbia.

More than 2.300 public administration services for the businesses and more than 200 public administration services for citizens are available on the Portal. Public administration services that are available on the Portal of Register of Administrative Procedures are those under the jurisdiction of 97 public administration bodies responsible for providing clear, up-to-date and accurate information on public administration services.

The information available on the Register of Administrative Procedures Portal has so far been viewed over 40.000 times by 7200 users.

The Register of Administrative Procedures Portal contains all relevant information and request forms for each administrative procedure, including required documentation, financial expenses, who decides on the request, when and for how long, as well as how the appeal procedure is initiated. If it is possible to start an electronic service, the Register of Administrative Procedures Portal will direct users to a location where the service is launched.

The Register of Administrative Procedures Portal is a publicly accessible portal established by the Law on the Register of Administrative Procedures, which prescribes the obligation of all authorities to enter all their procedures in the Register and make them publicly available to all interested portal users.

The Register of administrative procedures was established within the Government of the Republic of Serbia Programme for the simplification of administrative procedures and regulations “e-PAPER”. More details on this programme can be found here